Guest portal
Croeso to Tegfan Garden Suite
Welcome to Tegfan Garden Suite.
Your hosts are Helen & John Dunne and you may also see our, now adult, children Zachary & Grace, if not at Uni! We are delighted that you have decided to visit this stunning area of the Black Mountains and Brecon Beacons National Park. We ask that you read through the Suite Guide below and confirm our T’s&C’s prior to arrival. We want you to have an enjoyable, safe and relaxing stay with us. We believe our accommodation will be what you need to “just be”. Offering you private occupancy, great views and the essential creature comforts to ensure your visit is free of worry and space to enjoy our stunning surroundings.
A-Z helpful tips below:
ACCOMMODATION SERVICES
A clothes airer is behind the wardrobe.
ALARMS
If sounded please evacuate and leave by the entrance door or window and gather by the front porch/pergula in the front garden.
BRECON BEACONS TOURISM
Tegfan Garden Suite and Black Mountains Preserves are both members of Brecon Beacons Tourism and there is now a new digital area guide which is downloadable and available offline. With an interactive map, you can be sure to find the best places to visit, things to do, great walks and places to eat & drink. See link: Brecon Beacons Pocket Guide
https://breconbeaconstourism.org/brecon-beacons-pocket-guide/
BOOT STORE
After walking or just enjoying the great outdoors, please remove your boots and place in the boot store at the front door.
CATERING OPTIONS
Tegfan Garden Suite is self-catering, however, if you would like to book meals, please give 48hours notice and check with Helen for availability. Meals provided for 2 persons minimum. Depending on Helen’s market trading schedule, availability for extra catering may be limited.
BREAKFAST (by pre-arrangement) Generous Continental Breakfast - £12.50 p.p
EVENING MEALS (by pre-arrangement) A home cooked seasonal 3-course dinner - £35.00 p.p.
PICNIC LUNCHES (by pre-arrangement) Upon request - £9.99 p.p.
A Complimentary Welsh Welcome Hamper is included upon arrival - please alert Helen if you have any allergies.
Fridge: Welsh Butter, Welsh Cheese, Local Welsh Fruit Juice, Welsh Yoghurt and Welsh Milk
(We are doing what we can to help the environment, so please leave the re-useable butter dish and glass milk bottle when you depart for Helen to clean and re-use)
Hamper Basket: Black Mountains award winning Welsh Preserves, Freshly Baked Bread from Pobl Bakery(Talgarth) Welsh Cakes(Bronllys) our own Welsh Eggs and a few more seasonal Welsh goodies.
Hospitality Tray: Selection of Tea sachets, Coffee & Sugar enough for a warming welcome.
Nespresso Coffee Machine: Four pods provided
If preferred, we can also recommend several catering options from fully inclusive dining to graze boxes or afternoon teas.
CHECK IN/OUT TIME
· Check in is from 4pm-8pm
· In order for us to action change over and have Tegfan Garden Suite clean and sanitised ready for the next guests please note that checkout time is 10.00am.
COVID-19
Unfortunately, Covid germs still exist and it does the rounds periodically. To keep you, other guests and ourselves safe we ask that if you are displaying any symptoms of Covid-19 that you call us and postpone your stay with us. Please read our Covid-19 policy and upon arrival confirm that you are free of COVID-19 symptoms.
CYCLING
Please ask if you need secure cycle storage as this is available – please make us aware prior to arrival if needed. Local Bike Hire is also available via Drovers Cycles and bookable prior to arrival.
DISHWASHER
Please see individual laminate instruction guide sheet in the kitchen. Cleaning cloth and two dishwasher tablets are provided. Upon departure, all utensils, crockery & kitchen equipment to be left washed and clean .
DOCTOR
Should you experience any medical problems or need a Dr please inform Helen or John immediately. We will then help you as required. The nearest Doctor’s surgery is located in Talgarth -01874 713000
IN CASE OF IMMEDIATE MEDICAL EMERGENCY PLEASE RING 999
EN-SUITE SHOWER
There are two pull switches one powers the shower (near the door) just pull the electric on/off switch. The second operates the hot water both for the bathroom and kitchen. The bathroom cabinet has LED lighting – just place your hand under the cabinet to turn on and then again to turn off. Bathroom toiletries have been sterilised. We are stockists of locally made & fully sustainable Lavender & Lemon soaps; these are for you to enjoy during your stay – please feel free to take the remaining soap bar home with you.
EMERGENCY CONTACT
In case of an emergency at night, please ring our house phone 01874 711121. We will then be available to assist.
FIRST AID
A first aid kit is available upon request.
FLOWERS/GIFTS/BOTTLE or FAVOURITE TIPPLE
Can be pre-ordered or arranged for you, just book with Helen beforehand. If you would like to visit a florist, we would recommend either Vanessa @Floralness, Talgarth 07535 633084 or Flowers by Becca Jane, Brecon 01874 622220
GAMES/DVD’s
A selection of board games and DVD’s for all the family are in the sideboard. These have been sanitised. Please feel free to use but may we ask that you leave them out if they have been used or touched so that we can sanitise again prior to further use.
HEATING/FAN
We have fitted heaters, these can be set on timers or turned on/off independently. We have provided a fan to ease hot (fingers crossed!) summer evenings.
HOUSEKEEPING
Since C19 hospitality guidelines we do not offer daily housekeeping.
· Please leave bins or the re-cycling basket outside the door if you would like these emptying during your stay.
Please report any accidental damages as soon as possible to minimise subsequent damage and any associated future costs.
Prior to check out, please ensure all utensils, crockery & kitchen equipment are cleaned, put away in a similar condition as you found it upon arrival and leave the accommodation neat and tidy. Please note deposits will be returned based upon compliance of our housekeeping T’s & C’s.
HOW TO FIND US
Please see directions as stated on our website. Alternatively, please key in lilac.adjusting.duos into the what3words app and it will guide you directly to our door.
HOB/OVEN/GRILL/MICROWAVE
Please see individual laminate instruction guide sheets in the kitchen. Please make sure the isolator switch is ON near the kettle for the Hob. Pans for cooking in are in the drawer under the oven.
IRON
And ironing board are in the wardrobe.
KEY
The key fob provide has a Yale and Chubb key. Please use both keys for security during your stay. Please leave the key in the door upon departure.
NEWSAGENT
The nearest shop to buy the local and national papers is the Co-Op in Talgarth, it also hosts our local Post Office.
OUTDOOR FURNITURE/FIREPIT
Table, chairs, and sun-brolly are available for use. A new edition for your garden area is our compact open Fire Pit for you to use so that you can sit back, relax and enjoy our stunning location. This will be set ready for use. Any additional baskets of firewood are available at £10 per basket. The firepit is also ideal to use as a base for any disposable BBQ’s you may wish to use. We have single use disposable BBQ’s available for use at £7 if needed.
PAYMENT OF ACCOUNT
If not already pre-paid, please settle your account and our “care for accommodation” deposit by BACS payment prior to arrival.
RECYCLING/RUBBISH
Tegfan Garden Suite is delighted to be a part of the green growth pledge. It would be very much appreciated if you could help us proactively manage our environment sustainable impacts. Under the sink you will see a compost bin (for green waste) and a small bin for non-recyclable rubbish. A basket near the doorway is for any recycling (e.g. newspapers, plastic bottles, glass bottles, cans).
· If needed during your stay, please leave bins/basket outside the door and we will empty for you.
REGISTRATION
Please complete the arrival and registration form and return to Helen stayattegfan@gmail.com at least 24hours before your check in date.
RESTAURANTS / PUBS – ASK HELEN for more details
Walking Distance:
· Bridge End Inn (Pub Grub Menu) Talgarth
· Castle Inn (Fish’n’Chips) Talgarth
· New Inn (Ghurka Curry) Talgarth
· Honey Café (Mexican in the evening) Bronllys
Restaurants/Pubs by car:
· Black Lion- Hay-on-Wye
· Black Mountain Lodge – Glasbury
· Casa Bianca Italian, Whitney-on-Wye
· Chang Thai in Brecon
· Hills of Brecon (in Top50 in Wales)
· The Bear in Crickhowell
· The Dragon Inn in Crickhowell
· The Castle in Llangorse
· The Castle Hotel in Brecon
· The Griffin in Llyswen
· The Hop-In Tapas & Gin Bar in Brecon
· Three Horseshoes in Groessffordd
· Tomatitos Tapas in Hay-on-Wye
· Casa Bianca Italian, Whitney-on-Wye
Special Occasion Dining:
· Chapters of Hay-on-Wye
· Foyles of Glasbury
· Felin Fach Griffin in Felin Fach (in Top50 in Wales).
· Llangoed Hall at Llyswen
· Peterstone Court, Brecon
May I suggest that you contact all dining venues prior to your arrival, as different open hours operate depending on the season and demand.
SELF-CATERING
Facilities include a dishwasher, full size oven, 2 ring hob, fridge with small ice compartment, (this will make a little humming noise due to the thermostat) microwave, Nespresso coffee machine, kettle, and hospitality tray. Crockery, cutlery and expected kitchen equipment. The property will have been cleaned and sanitised, and the inventory checked prior to arrival.
· You and the members of your party agree to leave the property in a similar condition as you found it when you arrived ie all utensils, crockery & kitchen equipment to be left washed and the property left clean and tidy.
· Losses, breakages, damage, or any unnecessary cleaning will be charged to you.
· We pride ourselves on high standards of cleanliness and we have enhanced our cleaning by implementing the recommended COVID19 cleaning requirements. Keys will be sanitised between check ins and will be using sanitising procedures which includes virucidal disinfectant on all surfaces, soft furnishings, and high touch points, to eliminate any potential contaminants. There will also be cleaning supplies and antibacterial hand sanitiser and would ask that all guests sanitise their hands on entry and regularly during their stay with us.
SMOKING
Is not permitted at Tegfan Garden Suite or in the surrounding garden.
STARGAZING from the garden!
Tegfan Garden Suite is situated in the heart of the Brecon Beacons International Dark Sky Reserve one of only 18 Dark Sky Reserves globally. On a clear night, you can see the Milky Way, major constellations, bright nebulas and even meteor showers. There are some very handy podcasts which you can download to help you to know what you can see in the sky in any particular month. See link: https://www.breconbeacons.org/things-to-do/activities/stargazing/monthly-stargazing-podcasts
SUPERMARKET, SHOPS & LOCAL MARKETS
We are lucky to have a small Co-Op, Butchers, Deli and Bakers in Talgarth so please visit and support local. A weekly artisan food market operates on a Thursday in Hay-on-Wye. Brecon Market is Tuesday and Fridays with a monthly Farmers Market on the first Saturday of the month. Aldi, Morrisons and Co-Op are all in Brecon, as well as many local produce stores offering a wide selection of goods
TAXI
We will happily book one for you or call +44 7894 458400 for Talgarth Taxi, A2B Taxis 01874 658899 or Hay Taxi07974 106656
TELEVISION
See separate instructions for use.
THEATRE
Theatr Brycheiniog. Check out their upcoming performances online. It is situated at Canal Wharf so perfect to enjoy a relaxing walk along the canal. Café and outside dining available.
TOP TIPS for a Brecon Beacons National Park Adventure
· Celtic Canoes - Hay-on-Wye
· Black Mountains Activities - Three Cocks, various outdoor activities
· Llangorse Activity Centre - rock climbing, horse riding
· Llangorse lake you can hire pedaloes or rowing boats
· The Big Pit - go underground to a real mine
· Drovers Cycles - Hay -on-Wye for Cycle hire – pre-book and they will bring bikes to the door
· Dragonfly cruises for an organised trip or hire your own day boat on the Brecon & Monmouth Canal
· Black Mountains Gliding Club - trial flight
· We have so many outdoor spaces to explore and I'd recommend a circular route starting up at Hay Bluff (bring a kite to fly!), Llanthony Priory, The Church of St.Martin in Cwmyoy (leans more than the leaning tower of Pisa) Crickhowell village and finish with either the Dragon Inn or The Bear for lunch/supper before a final stop at Llangorse Lake before returning back to Talgarth
· My current favourite destinations to visit in the Brecon Beacons National park are Llyn Y Fan Fach, Llanddeusant Red Kite Feeding Station and Carreg Cennen Castle
TOURIST INFORMATION
We have left some information leaflets in one of the kitchen island cupboards. Helen is always happy to help arrange an itinerary to suit your interests. To assist you further Talgarth has a volunteer led information centre in the main square. Visit Brecon information centre is situated in Lions Street and the team will be more than happy to guide you through experiences you are looking for. Also check out our local tourism body BBT for the latest ideas and Welsh updates.
https://www.breconbeacons.org/things-to-do/attractions
WATER
Our Water is from our own bore hole, and delivered to you, via a fully filtered UV system, no chemicals and tastes very pure. Water is very precious, so please think of the environment and do not waste it.
Hot water is supplied by a standalone electric heating system for both the en-suite & kitchen. To operate please pull the control switches from the ceiling in the bathroom.
WALKS
For local Talgarth walks please see local walking guide as we are ideally situated for walking straight from the doorstep. From a gentle stroll to Pwyll-y-Wrach Waterfall, Bronllys Castle or Talgarth Water Mill to more challenging mountain walks around the peaks of the Black Mountains or Brecon Beacons. Just ask Helen for suggestions and more details.
DIRTY WALKING BOOTS CAUSE MESS. PLEASE REMOVE THEM BEFORE ENTERING TEGFAN GARDEN SUITE AND PLACE IN THE BOOT STORE AT THE FRONT DOOR OF TGS.
Wi-Fi
Wi-Fi is available but due to the surrounding hills and countryside limitations, the signal may weaken or slow down occasionally. The Wi-Fi code is …… Tegfan46 with a capital T
XBOX -360
This enables you to watch DVDS or Play XBOX Games. See controls and Instructions. Please ask John if not clear.
If there is anything we can do to make your stay more enjoyable, please do not hesitate to ask and ring Helen on 01874 711121 OR 07740026391